All sales transactions are final. As soon as an order is received our end, our team initiates the fulfillment process (order verification, tailoring, quality checks and packaging) and we apologize as it is not our corporate policy to provide refunds if you simply change your mind about a purchase. For custom printed products, please ensure that you have selected the right sizing as we are unable to make exchanges for sizing errors.
MONEY BACK GUARANTEE
Any product with a 30 day money back guarantee entitles you to a free replacement or refund if your item breaks or you are unhappy with the quality of the product within 30 days of delivery.
*Some items are entitled to 60/90 day guarantee, please refer to the product page for exact details.
To initiate your return please contact us by clicking here. Any unauthorised returns may result in refunds being delayed.
Please include the order number so that the refund can be properly processed. If you don't include the order number then we can't guarantee your refund can be processed in a timely manner.
Buyer is responsible for paying return shipping costs. We recommend using a trackable shipping service to ensure your return is delivered.